It is quite simple when you analyse it.
When you have happy employees then they make your customers happy by readily giving superior service. The happy customers in turn do not go anywhere else and tell others about you thereby increasing the business and profits.
So ask yourself how you can start to make your staff happy and begin the process of making your business great. Better still ask them for ideas. You may be surprised by the answers but I am willing to bet your business will grow as a result.
When you have happy employees then they make your customers happy by readily giving superior service. The happy customers in turn do not go anywhere else and tell others about you thereby increasing the business and profits.
So ask yourself how you can start to make your staff happy and begin the process of making your business great. Better still ask them for ideas. You may be surprised by the answers but I am willing to bet your business will grow as a result.
Ensure that this new philosophy is directly connected to everthing you do and write within the business and soon your employees will be worthy champions of great service.
