Top employers are looking for those individuals who have the ability and natural inclination to serve customers well. A powerful and dedicated workforce will 'wow' customers with their caring mindset that says from the heart ' HOW CAN I SERVE?'
The way for an individual to adopt this mindset is to make it a 24 hour lifestyle. You can not turn on such characteristics simply for the duration of your 8 hour shift. Your whole persona needs to be tuned into this concept of service to others all the time.
Example : If on your day off you are sitting eating at a food court and somebody trips and spills their food tray nearby. Do you ignore them because you do not know them? Or do you get up and help and put them at ease?
If that happened at work and they were a customer you would have rushed to help. So why is this scenario different? The point is we have to look at ourselves as all human beings and all deserving of love, kindness and foster an affinity to one another regardless of where we are at the time. That is how you develop an attitude of great service to others.
The way for an individual to adopt this mindset is to make it a 24 hour lifestyle. You can not turn on such characteristics simply for the duration of your 8 hour shift. Your whole persona needs to be tuned into this concept of service to others all the time.
Example : If on your day off you are sitting eating at a food court and somebody trips and spills their food tray nearby. Do you ignore them because you do not know them? Or do you get up and help and put them at ease?
If that happened at work and they were a customer you would have rushed to help. So why is this scenario different? The point is we have to look at ourselves as all human beings and all deserving of love, kindness and foster an affinity to one another regardless of where we are at the time. That is how you develop an attitude of great service to others.
