A little development with your every day vocabulary can pay huge dividends in your relationships with both customers and colleagues.
The basic premise is this, speak and treat others how you would love to be treated.
Coming from that perspective will work wonders every time, and goes beyond just saying please and thank you. when it is a habit and comes from the heart, which it will given regular use, the effects will seem magical.
Just starting with the basics : " Could I trouble you to ......"
Moving on to more developed
And listening skills are just as important, be present in a conversation.
