As someone who wants to excel and improve in your job, you need to be conscious of how your time is spent.
Given that your goal is to provide an excellent service, you need to lose the feeling of being hurried or always rushing around.
When you are organised and confident in your day anything glides effortlessly into and from your routine, and you have an air of confidence that whatever the world brings to you that day will be alright. " I can cope with anything" kind of attitude.
For example, if you are due to begin your shift at noon, that is not when you show up for work. You need to have been there 20 to 30 minutes prior in order to assess what the day has in store, take any handovers from colleagues in a relaxed unhurried fashion, and make sure you are dressed with all the tools needed for your day.
This is so that even if a customer approaches you on the strike of noon, you are not flustered and fumbling around saying "oh er erm, I've just started, sorry give me a minute here". That customer may not have a minute and it doesn't make you look that professional either.
Given that your goal is to provide an excellent service, you need to lose the feeling of being hurried or always rushing around.
When you are organised and confident in your day anything glides effortlessly into and from your routine, and you have an air of confidence that whatever the world brings to you that day will be alright. " I can cope with anything" kind of attitude.
For example, if you are due to begin your shift at noon, that is not when you show up for work. You need to have been there 20 to 30 minutes prior in order to assess what the day has in store, take any handovers from colleagues in a relaxed unhurried fashion, and make sure you are dressed with all the tools needed for your day.
This is so that even if a customer approaches you on the strike of noon, you are not flustered and fumbling around saying "oh er erm, I've just started, sorry give me a minute here". That customer may not have a minute and it doesn't make you look that professional either.
