Having the latest knowledge on your industry or profession is key for keeping customers served well and for retaining top staff. It is your responsibility to seek and learn that knowledge. You need to read the latest journals, websites and blogs or be on the training courses. Information in this digital era is key to promotion and success.

You will be asked many questions daily on your work, so it is vital to be seen to be upto speed on your subject.

Be interested, and dont shy away from using your own leisure time to further your knowledge too.

What you do in your eight hours at work just pays the bills.....what you do in your time decides how you succeed.